Course Catalog

Select one of the libraries below to search the course catalog.

Corporate Comprehensive Courses
The Corporate Comprehensive library includes the full suite of IT and Business courses, from office applications to advanced programming, networking, design and media, and general business skills training.

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    Computer Professional Courses
    The Computer Professional library encompasses Networking and Operating Systems, Programming and Web Development, and Design and Media.

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        Network & Operating System Courses
        The Network & Operating System library includes MCSA, MCSE, MCDBA, CNE, A+, iNet+, Network+, Server+, LINUX, and more...

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            Microsoft Complete Courses
            The Microsoft Complete library includes IT professional and end-user courses and labs developed for Microsoft proprietary software.

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                MCSE Courses
                The MCSE library includes Windows, Exchange Server, Networking and more...

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                MCSA Courses
                The MCSA library includes Windows 2000, SQL Server 2000, Networking and more...

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                MCDBA Courses
                The MCDBA library includes Windows 2000, SQL Server 2000 and more...

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            CompTIA
            The CompTIA Library encompasses courses for eight CompTIA certifications, in areas such as system administration, networking, security, Linux, project management and more.

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                A+ Courses
                The A+ library includes Windows, Macintosh, networks and more...

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                Network+ Courses
                The Network+ library includes courses to prepare for the CompTIA Network+ exam.

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                iNet+ Courses
                The iNet+ library includes courses to prepare for the CompTIA IT Project+ exam.

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                Project+ Courses
                The Project+ library includes courses to prepare for the CompTIA Network+ exam.

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                Server+ Courses
                The Server+ library includes courses to prepare for the CompTIA Server+ exam.

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                Security+
                The Security+ library includes courses designed to prepare you for Security Certified Professional (SCP), and CompTIA's Security+. It includes Security+, Network Security Fundamentals, and more...

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            LINUX Courses
            The LINUX library includes Unix, tools, utilities and more...

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        Design and Media Courses
        The Design and Media library includes Adobe Photoshop, Adobe Illustrator, Adobe PageMaker, QuarkXPress, Adobe InDesign and more...

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        Cisco ® Products Courses
        The Cisco library includes CCNA, ICND and more...

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            CCNA : Courses on CCNA Certification
            The CCNA library includes ICND and more...

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            CCNP Certification : Courses for CCNP Certification
            The CCNP Certification (Cisco Certified Network Professional) library includes authorized Cisco training supporting the CCNP certification

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        Cisco Advanced Technology Library
        The Cisco Advanced Technology library includes Security, Optical Networking, Service provider, Content Networking, and MPLS and more...

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        Security Courses
        The Security Courses library includes IT courses mapping to the CISSP certification, CompTIA's Security+ and Security Certified Professional's (SCP) certification (Security+, Network Security Fundamentals, and more).

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        E-Business Courses
        The E-Business library includes marketing, database integration, security, design strategy and more...

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        Project Management Courses
        The Project Management library includes the importance of scoping projects for your team, anticipating risks and keeping your project schedule on track and more...

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        Business Complete Courses
        The Business Complete library includes all Element K authored business courses with a diverse array of business, sales, and customer service skills and leadership training.

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            Business Fundamentals Premium - Multilingual
            The Business Fundamentals Premium - Multilingual library delivers an expanded array of training to increase effectiveness of managers and business professionals. This library includes all courses available in the English-only version.

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            Business Fundamentals Premium
            The Business Fundamentals Premium library delivers an expanded array of training to increase effectiveness of managers and business professionals.

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                Business Fundamentals
                The Business Fundamentals library includes topics for your performance support needs including Managing Projects, Effective Meetings, Negotiating for Win-Win Results and more...

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        Programs by Prime Learning
        The Programs by Prime Learning offer comprehensive solutions to your business training needs.

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            Sales Effectiveness
            The Sales Effectiveness (PrimeSales) curriculum is designed to provide learners with a methodical approach to buyer-focused selling. It presents an overall process for successful selling and provides practical guidelines on how to plan, start, and close all aspects of the sales cycle, as well as the skills needed to succeed at each stage. These include effective verbal and body language, listening skills, telephone skills, and proposal writing techniques.

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            Improving Customer Service
            The Improving Customer Service curriculum is designed to provide service agents with the strategies to handle even the most challenging customer situations. Learners are encouraged to examine the people whom they define as customers, evaluate specific customer requirements, and initiate actions to improve customer relationships. Real-world case studies provide learners with opportunities to transform a potentially negative customer experience into a positive one.

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            Developing Call Centers
            The Developing Call Centers program leverages Internet technology to create an individualized and highly interactive learning environment. From presenting concepts, to detailing processes, to depicting relevant scenarios, to testing learner understanding, this entire curriculum engages professionals in a top-down roll-out of proven techniques. The program consists of multiple learning paths, each focusing on different competencies required for an effective call center professional.

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            Diversity Awareness
            The Diversity Awareness program provides employees and managers with an understanding of the issues surrounding diversity in the workplace and specific strategies to celebrate and capitalize on a diverse workplace culture.

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        Code of Conduct
        This Code of Conduct library covers topics to prevent innocent oversights in the workplace that might place your business at risk. Example topics include: ethics, computer security, disease, discrimination and disability

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        European Computer Drivers License Courses
        The European Computer Drivers License library includes courses mapping to the ECDL certification such as word processing, Internet, spreadsheets, databases, presentations and more...

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        Sexual Harassment Courses
        The Sexual Harassment libraries include courses on the policies and procedures for preventing Sexual Harassment in the workplace.

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            Sexual Harassment
            This library includes online learning courses on the policies and procedures for preventing Sexual Harassment in the workplace, including content to help organizations comply with the California mandate AB 1825.

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        Elearning Programs by Harvard Business School Publishing
        Elearning Programs offer comprehensive solutions to your business training needs. Choose from 5 offers below.

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            Management Transitions by Harvard Business School Publishing
            The Management Transitions program includes a comprehensive series of topics for the new manager such as power and influence, managing your workgroup, manager, and peers.

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            Developing Managers by Harvard Business School Publishing
            The Developing Managers program includes a comprehensive series of topics for the developing manager such as coaching, managing virtual teams, and managing direct reports.

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            Developing Leaders by Harvard Business School Publishing
            The Developing Leaders program includes a comprehensive series of topics for the developing leader including decision making, and influencing and motivating others.

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            Developing Organizational Initiatives by Harvard Business School Publishing
            The Developing Organizational Initiatives program includes a comprehensive series of topics for improving your organization such as productive business dialogue, service success, and managing across differences.

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            Financial Acumen Courses
            The Financial Acumen library for the IT Professional includes computer programming, office productivity, networking and operating systems, project management, and much more...

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        Story Based Cases
        The Story Based Cases offering includes a unique, video-based series of topics for your managerial and organizational needs such as dealing with priorities, influencing others, cultivating open communication.

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        TypingMaster Pro
        TypingMaster Pro is a touch typing course that improves typing skills and tests typing speed. The course includes features for the alpha-numeric keyboard, numeric keypad and special marks. TypingMaster Pro is a smart solution for improved productivity!

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        Writing Skills for Business Professionals, RGI Learning
        Our Writing Skills for Business Professionals, RGI Learning writing courses will quickly provide you or your team with the skills to explain business concepts, products, services, or ideas to others. Never underestimate the power of a well-written business communication. We are living in a time when effective business writing and communication skills are essential. Business writing styles have changed. If you or your team are not using updated business writing techniques, you may be jeopardizing a new deal, an ongoing project, or a successful client relationship.

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            Basic Business Writing
            This Basic Business Writing series teaches how to organize thoughts and information for clear, concise, and effective communications.

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            Writing Business Letters, Memo and Email
            This Writing Business Letters, Memo and Email series combines the Basic Business Writing courses with detailed courses about writing concise, yet complete e-mail messages, creating informative and persuasive letters and memos and identifying effective methods for proofreading messages on screen and on paper

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            Writing Business Reports and Proposals
            This Writing Business Reports and Proposals series teaches how to organize information into a coherent sequence and make an effective recommendation, plan and write a persuasive comparative analysis, write for audiences of varying levels, write a convincing executive summary, identify readers' needs, design a proposal to meet them, and convey a confident image, both in appearance and language use.

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            Comprehensive Business Writing
            This Comprehensive Business Writing series combines the Basic Business Writing, Writing Business Letters, Memos and Email, and Writing Business Reports and Proposals libraries into one comprehensive package.

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        HR Complance / Employment Law
        This HR Complance / Employment Law library covers topics to prevent innocent oversights in the workplace that might place your business at risk. Example topics include: ethics, computer security, disease, discrimination and disability

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        Workplace Safety Courses
        The Workplace Safety library includes disease and wellness, fire safety, harassment, drugs, workplace hazards, and a wide range of prevention and safety management techniques and more...

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        HIPAA Comprehensive Courses
        The HIPAA Comprehensive library is designed to help companies dealing with confidential healthcare information meet the training requirements under HIPAA. Passed in 1996, the Health Insurance Portability and Accountability Act, or HIPAA, is designed to protect confidential healthcare information through improved security standards and federal privacy legislation....

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        IT Infrastructure Library (ITIL)
        The IT Infrastructure Library (ITIL) explains the function and associated processes of each IT Infrastructure Library, for providing cost-justified, customer-centric, business-driven IT services.

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            The ITIL Foundation Certification (v2.0)
            This certification training program, accredited by EXIN and ISEB, enables students to prepare for the v2.0 certification and enables v2.0 certified individuals to upgrade their certification to v3.0.

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            The ITIL Foundation Certification (v3.0)
            This certification training program, accredited by EXIN and ISEB, enables students to prepare for the v3.0 certification.

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        Privacy and Security Awareness - MediaPro
        Critical skills for handling sensitive physical, personal, and/or electronic information to protect your workplace from intrusion and prevent the mishandling of company and customer personally identifiable information (PII).

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        Privacy and Security Awareness for Hospitality - MediaPro
        This library provides practical privacy knowledge training that is relevant to information and service employees in the hospitality industry.

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        TRA Communications Technology
        The TRA Communications Technology Complete Library offers a wide variety of the most current telecommunications and internetworking technologies available. Developed by experts who actually helped develop the technologies, these courses provide a wealth of information about how the technology works and how it is implemented.

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            TRA Fundamentals
            The TRA Fundamentals Library contains a variety of topics on voice, data, wireless and emerging technologies that introduce the learner to widely used telecommunications and internetworking technologies.

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            TRA: Wireless Courses
            The TRA: Wireless Library contains detailed courses about mobile technologies including 3G, Cellular, CDMA, GSM, UMTS and other emerging technologies.

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            TRA: Core Networking Technologies
            The TRA: Core Networking Technologies Library contains detailed courses about major networking technologies including ATM, Voice over IP, MPLS, SS7 and Quality of Service.

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            TRA: Data and IP Networks Courses
            The TRA: Data and IP Networks Library contains detailed courses about major IP based networks including TCP/IP, DSL, VPN's and frame relay.

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